Frequently asked questions

What's included in a standard clean?

Dusting, vacuuming, mopping, bathroom and kitchen sanitising, wiping down surfaces, and internal windows. End-of-lease and office cleans have their own tailored checklists — we'll confirm exactly what's covered when we quote your job.

Do I need to be home during the clean?

No — many of our regular clients give us secure access (a key, code or building instructions) and aren't home. Whatever you're comfortable with works for us.

Are you insured?

Yes, we carry public liability insurance on every job. A Certificate of Currency is available on request.

Do you bring your own equipment and supplies?

Yes, we arrive fully equipped with our own vacuum, mops, cloths and cleaning products. If you'd prefer we use specific products you provide, just let us know in advance.

How does the recurring discount work?

Weekly, fortnightly and monthly bookings are priced lower per visit than a one-off clean. Try the instant quote calculator to see the difference for your place.

What's different about respite cleaning?

Respite and care cleans follow a higher hygiene standard — sanitising all touchpoints, linen changeovers, and documented checklists where required.

What's your cancellation policy?

We ask for at least 48 hours' notice to cancel or reschedule a booked clean, so we can offer that slot to another client.

What areas do you service?

Strathfield and the surrounding Sydney suburbs. Not sure if you're in range? Just give us a call.

How do I get a quote or book?

Use our instant quote calculator for a ballpark price, or call us directly on +61 451 441 237.